Privacy Policy

Last updated: 30 May 2026

[Company Name] ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website or engage our services.

1. Data We Collect

  1. Information you provide: When you contact us through our website, we collect the information you submit, including your name, email address, phone number, business name, and project details.
  2. Communication data: We retain records of communications with you, including emails and messages sent through our contact form.
  3. Website usage data: We may collect anonymous usage data including pages visited, time spent on site, browser type, and referring URLs. This data does not identify you personally.

2. How We Use Your Data

  1. To respond to your enquiries and provide information about our services.
  2. To deliver the services you have engaged us for.
  3. To send invoices, receipts, and service-related communications.
  4. To improve our website and services based on usage patterns.
  5. To comply with legal obligations.

3. Legal Basis for Processing

  1. We process your personal data on the following legal bases under the General Data Protection Regulation (GDPR): performance of a contract (to deliver services you have requested); legitimate interests (to respond to enquiries and improve our services); consent (where you have explicitly provided it); and legal obligation (where required by law).

4. Data Sharing

  1. We do not sell, rent, or trade your personal data to third parties.
  2. We may share your data with service providers who assist us in operating our website and delivering our services (such as hosting providers, email services, and payment processors). These providers are contractually obligated to protect your data.
  3. We may disclose your data if required by law, court order, or governmental authority.

5. Data Retention

  1. We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.
  2. Enquiry data from individuals who do not become clients is retained for a maximum of 12 months.
  3. Client data is retained for the duration of the client relationship plus 7 years for legal and tax purposes.

6. Data Security

  1. We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
  2. Our website uses SSL encryption for all data transmission.
  3. No method of electronic storage or transmission is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Your Rights

  1. Under GDPR, you have the following rights: the right to access your personal data; the right to rectify inaccurate data; the right to erasure ("right to be forgotten"); the right to restrict processing; the right to data portability; the right to object to processing; and rights in relation to automated decision-making and profiling.
  2. To exercise any of these rights, contact us using the details below. We will respond within 30 days.
  3. You also have the right to lodge a complaint with the Data Protection Commission (Ireland) if you believe your data protection rights have been violated.

8. Cookies

  1. Our website uses minimal cookies for essential functionality only. We do not use tracking cookies, advertising cookies, or third-party analytics cookies without your consent.
  2. You can control cookie settings through your browser preferences.

9. Third-Party Links

  1. Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policies of any third-party sites you visit.

10. Children's Privacy

  1. Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children.

11. International Data Transfers

  1. Your data may be processed in countries outside the European Economic Area (EEA). Where such transfers occur, we ensure appropriate safeguards are in place, including standard contractual clauses or adequacy decisions.

12. Changes to This Policy

  1. We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
  2. We encourage you to review this policy periodically.

13. Contact

  1. For any questions about this Privacy Policy or to exercise your data protection rights, contact us through our website contact form.

14. Supervisory Authority

  1. The Data Protection Commission (DPC) is the Irish supervisory authority for data protection matters. You can contact the DPC at www.dataprotection.ie.